Due to the current situation with COVID-19, U.S. Department of State Travel Advisories, and Japan’s travel bans, cancellations remain a possibility going into 2021. Our goal is to be as transparent in both our policies and our actions as possible.
As of now, Japan is not allowing Americans to enter and the U.S. Department of State has a level 4 (do not travel overseas) advisory.
We plan to reassess the situation in December and will let you know the status of the spring 2021 tours. We will consider cancelling a tour if one or more of the follow occurs: 1) there are not enough people signed up for your particular tour, 2) there is a Level 3 or greater U.S. Department of State Travel Advisory, or 3) Japan is not allowing Americans to enter the country.
If we have to cancel a tour, we will issue refunds or allow you to transfer to another tour.
As always, we strongly recommend that you get travel insurance in case you need to cancel for personal reasons.
FYI: We have now cancelled all of our 2020 tours. The tour participants either received refunds or were able to transfer to 2021.
Our business deposits 100% of all customer funds into a business trust account, as is required by the state of California. All deposits and final payments are kept in the trust account and only permitted to leave the account to prepay for services (i.e., Geisha dinner, tea ceremony, advanced tickets) specific to the tour.