Cellular Service - Kyoto, Japan

WiFi Internet Access in Japan: A Work in Progress

Even though it’s one of the world’s most developed countries, free WiFi internet access in Japan is still very much a work in progress. They have a great internet infrastructure for people that live there, but as a visitor your options can seem limited. 


In this article I’ll give you a few solutions and point out some places where you can find WiFi.

WiFi Internet Access in Japan

When I’m home in the USA, I don’t really think about WiFi internet access because I’m always connected. If I’m at work or at home I always have a great internet connection. My phone is my main source of internet when I’m out, and I have a cellular plan that gives me all the speed and data I could want (well almost).

In Japan it’s a different story. Here you don’t have an ISP or a cell phone carrier. So how do you access the internet to check your email, say hi to family & friends on Facebook, or check up on how your favorite team is doing? Keep reading and I’ll let you know your options.

Check with Your U.S. Cellular Carrier

If you have a cellular provider that offers overseas data, then you’re all set (sort of). We use T-Mobile Magenta Max which gives us unlimited 5G data and text while in Japan. Phone calls cost us a bit more at $0.25 a minute.

This is great for texting and using messenger services like What’s App or Facebook Messenger. These two apps also allow you to call other people that use the app at no additional cost.

Other plans that offer 2G speeds make it painfully slow to look anything up on the web, load Facebook or try to share your cool pictures of Japan.

My advice is contact your wireless provider and find out your options.

Free WiFi Hot Spots

Every hotel we stay at on our JAPANandmore Tours has free WiFi in the room. This will be your best and most reliable connection.

While out sightseeing, you may be able to find a café or restaurant that offers free WiFi, but I wouldn’t count on it. Starbucks is usually the easiest and most reliable free internet.

You can also find free WiFi internet in Japan at most JR stations. This usually requires a legitimate email address that needs to be confirmed before authorization is given.

Once you confirm your email address, you are allowed a one hour connection before being booted off and having to repeat the process all over again.

This service is also available on some JR trains. Not all JR trains have WiFi, but they are growing in number every time we return.

If the train you are on has WiFi available there will be either a blue, green or orange sticker above the door on either end between the train cars.

Don’t expect to find WiFi while you’re out of your hotel. If you find a signal that allows you to connect and get online, be grateful and enjoy that moment.

SIM Cards

If your phone is unlocked, you can buy a SIM card that you can put in your phone to access the internet. You can also buy these cards from vending machines at the airport for a bit of a premium.

SIM Card Vending Machine

If you wait until you get into Tokyo, you can hit a Bic Camera electronics store and buy the same card for a lower price.

These SIM Cards cannot be used for placing phone calls though, they are only for using the internet. If you need a phone, you will have to rent one from a kiosk at the airport.

Pocket WiFi

A Pocket WiFi is a small router that uses a SIM Card to access the internet. You can rent these from kiosks at the airport for the duration of your holiday.

This is a much more reliable way to access the internet while out seeing the sights. The cost is usually around $50 USD per week with unlimited data.

WiFi Rental Kiosk

Get Fast Unlimited WiFi with Sakura Mobile.

How I Get Internet in Japan

Netgear Poket WiFi

I like to be connected when I travel, just in case I need to pull up a google map, check my email or share an amazing photo on Instagram. My solution is an unlocked pocket WiFi router that I purchased on Amazon.

Unlocked means that I can put any working SIM card in it and then I can connect my cell phone, iPad and laptops to the internet. It is important to make sure that the device is not locked to any carrier or country.

Then I order an unlimited Japan Travel SIM card from Sakura Mobile. Once I arrive in Japan, I pop the SIM card into my Pocket WiFi router and I’m online.

Every pocket WiFi router I have used has had an easy to use graphic interface with multiple setup options. I’ve used SIM cards from The USA, Japan, Thailand and Malaysia in these unlocked Pocket WiFi routers with no issues.

If you don’t feel the need to buy a pocket WiFi router, you can easily rent one from Sakura Mobile.

Be Prepared

Most people don’t think about how much they use the internet, or how they connect to it until they are overseas and it’s gone. Before leaving, check if your cellular provider offers a roaming plan. If they don’t, consider an alternative from above for getting WiFi internet access in Japan.

You won’t be off the grid in Japan, you just won’t be able to connect to it if you’re not prepared. You’ll want access to navigation apps and maps while exploring, and every turn you make, there will be another picture worth sharing with your friends and family. Trust me, you’ll want to be connected.

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