COVID-19 Booking Policy

Reduced Deposit for New Bookings

We are offering a flexible booking policy to give you peace of mind when booking a tour with us. While Japan’s borders are closed to international tourists, the deposit for all tours will be $250 USD per person. When Japan announces the reopening of its borders, then the remainder of the deposit will be due.

*This offer is good for new bookings starting January 1, 2022. This offer is not available for transferred bookings with deposits made prior to January 1, 2022.

The $250 USD deposit is non-refundable, but may be transferable for a fee of $100 USD per person up to five months (150 days) before the tour start date. At 149 days before the start of the tour, the deposit is no longer transferable. See our Terms and Conditions for details.

Flexible Cancellation Policy for Bookings Before 2022

We are offering a temporary cancellation policy for bookings with deposits made prior to January 1, 2022. The deposit is no longer non-refundable and non-transferrable.

You can now cancel or transfer your tour up to five months (150 days) before the start date without worrying about losing your full deposit. Tours starting in 2022 and 2023 are eligible for either a refund minus a $250 per person cancellation fee, or a transfer minus a $100 per person transfer fee.*

*This offer is valid until further notice. At 149 days before the start of the tour, the deposit is no longer refundable or transferrable. See our Terms and Conditions for details.

Tour Cancellations by Us

If your tour cannot run, then you will have the option to transfer your travel dates (without a fee) or receive a 100% refund of all monies you have paid to us. Your tour may be cancelled if one of more of the following occurs.

1. There is a Level 3 or greater U.S. Department of State Travel Advisory.
2. There is an entry ban restricting tourists from America from entering Japan.
3. There are not enough people signed up for your particular tour (not applicable to Private Tours).

Travel Insurance

As always, you are recommended to take out appropriate travel insurance for your trip. At a minimum, your travel insurance should cover medical expenses (including medical repatriation) and baggage.

Vaccination Requirement

All tour participants are required to be fully vaccinated before the start of the tour.